groov Server for Windows installation fails when trying to install the groov User's guide Knowledge Base - KB83979 - Published: 7/5/2023 When trying to install groov Server for Windows, an error occurs when the groov User's Guide is being installed. The installation fails and you cannot upgrade to the latest version.When trying to install groov Server for Windows, an error occurs when the groov User's Guide is being installed. The installation fails and you cannot upgrade to the latest version. <less Some tag properties for groov EPIC/groov RIO with Sparkplug B payloads are missing/incorrect Knowledge Base - KB90386 - Published: 7/6/2023 When you are browsing for tags (through an MQTT tag browser) on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that the properties for some tags are missing or incorrect.When you are browsing for tags (through an MQTT tag browser) on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that the properties for some tags are missing or incorrect. <less Some groov EPIC/groov RIO device tags are missing from Sparkplug B payloads Knowledge Base - KB90384 - Published: 7/6/2023 When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing.When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing. <less groov View may hang while using video gadgets with the proxy option enabled Knowledge Base - KB89845 - Published: 7/6/2023 If you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the...moreIf you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the video gadgets is open, the gadgets on that page show yellow triangles. <less In groov View on a mobile Android device, the gear symbol menu only displays the Refresh groov View option Knowledge Base - KB84007 - Published: 7/5/2023 When in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and...moreWhen in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and to change the password. In kiosk mode, nothing is displayed. <less groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Some tag properties for groov EPIC/groov RIO with Sparkplug B payloads are missing/incorrect Knowledge Base - KB90386 - Published: 7/6/2023 When you are browsing for tags (through an MQTT tag browser) on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that the properties for some tags are missing or incorrect.When you are browsing for tags (through an MQTT tag browser) on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that the properties for some tags are missing or incorrect. <less Some groov EPIC/groov RIO device tags are missing from Sparkplug B payloads Knowledge Base - KB90384 - Published: 7/6/2023 When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing.When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing. <less groov View may hang while using video gadgets with the proxy option enabled Knowledge Base - KB89845 - Published: 7/6/2023 If you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the...moreIf you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the video gadgets is open, the gadgets on that page show yellow triangles. <less In groov View on a mobile Android device, the gear symbol menu only displays the Refresh groov View option Knowledge Base - KB84007 - Published: 7/5/2023 When in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and...moreWhen in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and to change the password. In kiosk mode, nothing is displayed. <less groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Some groov EPIC/groov RIO device tags are missing from Sparkplug B payloads Knowledge Base - KB90384 - Published: 7/6/2023 When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing.When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing. <less groov View may hang while using video gadgets with the proxy option enabled Knowledge Base - KB89845 - Published: 7/6/2023 If you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the...moreIf you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the video gadgets is open, the gadgets on that page show yellow triangles. <less In groov View on a mobile Android device, the gear symbol menu only displays the Refresh groov View option Knowledge Base - KB84007 - Published: 7/5/2023 When in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and...moreWhen in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and to change the password. In kiosk mode, nothing is displayed. <less groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov View may hang while using video gadgets with the proxy option enabled Knowledge Base - KB89845 - Published: 7/6/2023 If you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the...moreIf you have video gadgets with the "Use groov as a proxy option" enabled, and if the connection to the camera is not reliable, groov View may stop responding. If the page with the video gadgets is open, the gadgets on that page show yellow triangles. <less In groov View on a mobile Android device, the gear symbol menu only displays the Refresh groov View option Knowledge Base - KB84007 - Published: 7/5/2023 When in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and...moreWhen in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and to change the password. In kiosk mode, nothing is displayed. <less groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
In groov View on a mobile Android device, the gear symbol menu only displays the Refresh groov View option Knowledge Base - KB84007 - Published: 7/5/2023 When in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and...moreWhen in groov View on a mobile Android device, clicking on the gear symbol in the top-right corner only displays the Refresh groov View option. There should also be the options to log in or log out and to change the password. In kiosk mode, nothing is displayed. <less groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov View for iOS Cancel button does not work after failed password attempts Knowledge Base - KB86254 - Published: 7/6/2023 In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working.In groov View for iOS, when you try to cancel after failing to enter a correct password, the Cancel button stops working. <less groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov Trend gadgets allow negative periods Knowledge Base - KB86221 - Published: 7/6/2023 In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored.In groov Build, the Trend gadget allows you to set a negative period. If you do so, no data will be rendered and no data stored. <less User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
User repeatedly prompted to change password Knowledge Base - KB89890 - Published: 7/6/2023 The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.The user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO. <less A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
A wireless connection to a groov Box will not work if Encryption Type is set to None Knowledge Base - KB83602 - Published: 7/5/2023 In groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link...moreIn groov Admin, when the Encryption Type for a wireless connection is set to None, you cannot communicate to the groov Box over the wireless network. On Admin's Network Configuration page, the Link Status for WLAN0 is Down, and you are not able to ping the groov Box. This happens even when the access point's Encryption Type is set to None, and the access point can communicate with a SNAP PAC controller that also has the Encryption Type set to None. <less groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov View for iOS often reports "low memory" Knowledge Base - KB84185 - Published: 7/6/2023 When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget.When you're using groov View for iOS, a "low memory" error message pops up. The issue occurs primarily on pages with a video gadget. <less groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov Data Store API reports incorrect errors after free trial expiration Knowledge Base - KB86546 - Published: 3/14/2018 If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error.If your groov is unlicensed and your trial period has expired, groov View stops allowing access to a Data Store device. The Data Store API returns HTTP 503 errors ("Service Unavailable") instead of an informative error. <less EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
EPIC or RIO OpenVPN connection may not reconnect after session expiration Knowledge Base - KB89580 - Published: 7/6/2023 If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires. <less Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Communication to groov I/O unit disabled with -56 error Knowledge Base - KB88441 - Published: 7/6/2023 Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit.Any PAC Control command that accesses the groov I/O unit and results in an Invalid Address (-56) error disables communication to the I/O unit. This error should not disable communication to the groov I/O unit. <less Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Re-enabling communication to remote groov I/O Unit or groov RIO module may reconfigure channels Knowledge Base - KB90070 - Published: 7/6/2023 In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset.In a PAC Control strategy that lost communication with remote groov I/O unit or groov RIO module, re-enabling communication may cause all channels to be reconfigured, which then causes output values to reset. <less Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Upgrading a groov View project to R4.4 may result in 503 HTTP error Knowledge Base - KB90582 - Published: 7/28/2023 On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error.On rare occasions, upgrading a groov View project to version 4.4 of groov View may result in an HTTP ERROR 503 Service Unavailable error. <less "Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
"Operation Failed; retrying" error when logging into groov using IE on PC or Safari on Mac Knowledge Base - KB86120 - Published: 7/6/2023 When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks).When trying to log into groov using Internet Explorer on a PC or Safari on a Mac, you see the error "Operation Failed; retrying."This error occurs if the date and time of the groov Box are incorrect (typically by more than 2 weeks). <less In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
In groov View for iOS on iPad, the display moves up when you return from changing app settings Knowledge Base - KB86203 - Published: 7/6/2023 In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom.In groov View for iOS on the iPad, if you tap the gear icon to change settings and then return to the app, the display moves up a bit each time. Note: This issue seems to affect only the iPad. iPhones do not display this symptom. <less A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
A simulated counter on a groov EPIC I/O unit or groov RIO provides erratic results Knowledge Base - KB90673 - Published: 7/29/2023 If a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit...moreIf a PAC Control strategy includes a groov RIO or groov I/O unit that is either not physically available to the system or is currently configured in the strategy with communication to the I/O unit disabled (normally for testing), the counter provides erratic results <less Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Some channel configurations may not restore from persistent memory Knowledge Base - KB90696 - Published: 8/31/2023 If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory. <less Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Accessing PID loops on groov RIO causes “Device Failure” messages Knowledge Base - KB90208 - Published: 7/6/2023 Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error.Accessing a PID loop on a groov RIO using either PAC Display or OptoOPCServer will result in a “Device Failure” error. <less Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Certain PID loop options on groov EPIC I/O Units may not work Knowledge Base - KB88377 - Published: 7/6/2023 When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work.When you configure a PID loop on a groov EPIC I/O unit, the options to set the output or switch to manual mode when the PID input goes out of range may not work. <less On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
On groov View for iOS, trying to change password fails when entering old password Knowledge Base - KB86265 - Published: 7/6/2023 In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct.In groov View for iOS, when you try to change your password, a failure message appears for the old password even when it is correct. <less groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
groov may become inaccessible with a link-local connection when network interface settings are changed Knowledge Base - KB83784 - Published: 7/5/2023 groov no longer responds after applying a new configuration to the second (ETH1) network interface.groov no longer responds after applying a new configuration to the second (ETH1) network interface. <less Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Ignition Edge may restart twice or not start after uploading a new server certificate Knowledge Base - KB90358 - Published: 7/6/2023 You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section. <less Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items
Modbus/TCP transactions may fail Knowledge Base - KB89636 - Published: 7/6/2023 When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region.When using a Modbus/TCP client to access the Modbus/TCP server on groov EPIC and groov RIO units, some transactions may fail even when accessing valid Modbus/TCP registers or a valid memory map region. <less « PreviousPage 2 of 13Next » Show 25 Items Show All Items Show 10 Items Show 25 Items Show 50 Items Show 100 Items